Technical Support & Redressal

• Popular Articles

• Bullet App – Coin Refund Policy

  At Bullet, we aim to offer a transparent and user-friendly experience. Coins in the Bullet app are used to unlock premium content, features, and other experiences within the app. Please read our refund policy carefully before making any coin ...

• BulletCoins & Transactions

  How do I buy BulletCoins? → Tap the wallet icon, choose a coin pack, and complete the payment through available gateways (UPI, cards, wallets). I accidentally bought the wrong coin pack. Can I get a refund? → All purchases are final and ...

• BulletShorts Coins

  Coins & Monetization Q1: What are BulletCoins? A: BulletCoins are the in-app virtual currency used to unlock premium content, participate in challenges, and redeem creator support features. Q2: How can I earn BulletCoins? A: Watch daily episodes ...

• 📞 Contact & Support

  Q1: How can I contact the BulletShorts support team? A: You can reach us through the following channels: In-App: Go to Profile > Help & Feedback > Contact Us Email: Send your queries to support@bulletshorts.com Support Ticket: Use the "Raise a ...

• Answering your first ticket.

  Zoho Desk packs a bunch of features that are expressly there to help you respond to tickets smartly. The first of these, you've already discovered: Auto-Suggest Articles. Zoho Desk pulls up relevant articles on the ticket's content—so you can save ...

• Related Articles

• 📞 Contact & Support

  Q1: How can I contact the BulletShorts support team? A: You can reach us through the following channels: In-App: Go to Profile > Help & Feedback > Contact Us Email: Send your queries to support@bulletshorts.com Support Ticket: Use the "Raise a ...

• Contact & Support

  Q1: How do I reach support? A: Email us at support@bulletshorts.com or tap Help & Feedback → Raise a Ticket in the app. We respond within 24 hours.

• Subscription Refund Policy

  Are subscriptions refundable? Subscriptions on BULLET are generally non-refundable once the payment is successfully processed. When am I eligible for a refund? A refund may be considered only in the following cases: Duplicate payment was made for the ...

• Bullet App – Coin Refund Policy

  At Bullet, we aim to offer a transparent and user-friendly experience. Coins in the Bullet app are used to unlock premium content, features, and other experiences within the app. Please read our refund policy carefully before making any coin ...

• Contact & Escalation

  How do I contact customer support directly? → Write to support@bulletshorts.com or access the Help Center inside the app. I need to escalate a support ticket. What are the next steps? → If unresolved within 72 hours, escalate via email to ...