Content & Playback Issues

Content & Playback Issues

  • I’m unable to unlock a video using BulletCoins. What should I do?

    → Please ensure you have sufficient coins in your wallet. If coins were deducted but the video didn’t unlock, write to support@bulletshorts.com with your transaction ID.
  • Video is not playing or buffering continuously.

    → Try refreshing your internet connection or switching between Wi-Fi and mobile data. Also ensure you have the latest app update.
  • The video I watched disappeared from my watch history. What now?

    → Login again to refresh your session. If the issue remains, share your user ID with our support team for recovery.

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