I’m unable to unlock a video using BulletCoins. What should I do?
→ Please ensure you have sufficient coins in your wallet. If coins were deducted but the video didn’t unlock, write to support@bulletshorts.com with your transaction ID.
Video is not playing or buffering continuously.
→ Try refreshing your internet connection or switching between Wi-Fi and mobile data. Also ensure you have the latest app update.
The video I watched disappeared from my watch history. What now?
→ Login again to refresh your session. If the issue remains, share your user ID with our support team for recovery.