A: You can purchase BulletCoins directly from the app:
Go to Profile > BulletCoins > Buy Coins
Choose from available coin packs
Complete payment using UPI, wallet, credit/debit card, or net banking
Once successful, your coin balance will be instantly updated.
A: Premium episodes or exclusive content will display a “Watch with Coins” button. Tap it and confirm to deduct the required BulletCoins. Once unlocked, the content is available for unlimited rewatch from your account.
A: No. BulletCoins are non-transferable and tied to your individual account. Sharing, gifting, or selling of coins is not permitted under our usage policy.
A: Yes. Coins have a validity of 90 days from the date of purchase or reward credit. You’ll receive reminders before expiry via in-app notification or email.
A: Purchased BulletCoins are non-refundable, except in the case of duplicate or failed transactions. You can raise a ticket via the app or email support@bulletshort.com with proof of payment.
A: If the coins are not credited:
Wait for 10 minutes (due to payment gateway processing delays)
Restart the app
If still unresolved, raise a support ticket with:
Transaction ID
Payment method used
Screenshot of deduction
Our team will investigate and resolve it within 48 hours.
A: Currently, BulletCoins are valid only for TVOD (pay-per-view) content, creator experiences, or gamified rewards. Subscription (SVOD) plans must be purchased using real money. However, hybrid plans may launch soon.
A: BulletShorts uses a dynamic pricing model based on:
Content popularity
Viewer demand
Length & format
Creator performance
This ensures fairness and reflects the real value of the content being unlocked.
A: Yes! You can earn BulletCoins for free by:
Completing daily watch streaks
Referring friends
Participating in in-app challenges
Watching rewarded ads (where available)
Check the “Earn Coins” tab in your wallet section for all available activities.
A: No. Creators don’t receive coins directly. Instead, views and unlocks via coins are converted into real earnings, visible in the Creator Dashboard under revenue analytics. Payouts are made monthly based on performance.
A: Yes. If you run out of coins during a live stream or episode, you’ll see an in-context purchase prompt. Tap "Buy Coins" to instantly recharge and continue watching without leaving the experience.
A: To ensure platform safety, we cap purchases at:
₹5,000/day per user (or equivalent in your currency)
₹15,000/month per user
This is subject to change based on your account history and transaction patterns.
A: Yes. Once you complete a purchase, a GST-compliant invoice will be emailed to your registered ID and available in Profile → Purchase History.
A: No. BulletCoins can only be used within the live, online BulletShorts ecosystem and require internet connectivity for validation and unlocking.
A: Yes! You can support creators by unlocking their exclusive content or participating in creator-led interactive drops. A future update will allow direct creator tips via coins.