📚 BulletShorts Help Center – Full Q&A Articles
Getting Started
Q1: What is BulletShorts?
A: BulletShorts is a microdrama OTT platform by Zee Entertainment that delivers short-form, high-drama episodes optimized for mobile viewing. Each episode is under 5 minutes, offering bite-sized stories packed with emotions, cliffhangers, and masala storytelling. It is designed for Gen Z and millennial users who enjoy fast, impactful entertainment.
Q2: How do I download the BulletShorts app?
A: You can download the BulletShorts app from the Google Play Store (Android) or Apple App Store (iOS). Just search for “BulletShorts” and tap on Install. The app is free to download.
Q3: What devices are supported?
A: BulletShorts supports:
Q4: How do I create and manage my account?
A: You can sign up using:
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Your mobile number
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Email ID
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Google or Apple ID (Single Sign-On)
Once signed up, you can manage your profile, preferences, and watch history in the “My Profile” section of the app.
Q5: How do I navigate the app?
A: The app has four main sections:
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Home: Curated trending stories
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Search: Find dramas by genre or title
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Watchlist: Saved shows and continue watching
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Profile: Account, coins, and settings
Popular Articles
BulletCoins & Transactions
How do I buy BulletCoins? → Tap the wallet icon, choose a coin pack, and complete the payment through available gateways (UPI, cards, wallets). I accidentally bought the wrong coin pack. Can I get a refund? → All purchases are final and ...
Bullet App – Coin Refund Policy
At Bullet, we aim to offer a transparent and user-friendly experience. Coins in the Bullet app are used to unlock premium content, features, and other experiences within the app. Please read our refund policy carefully before making any coin ...
BulletShorts Coins
Coins & Monetization Q1: What are BulletCoins? A: BulletCoins are the in-app virtual currency used to unlock premium content, participate in challenges, and redeem creator support features. Q2: How can I earn BulletCoins? A: Watch daily episodes ...
Answering your first ticket.
Zoho Desk packs a bunch of features that are expressly there to help you respond to tickets smartly. The first of these, you've already discovered: Auto-Suggest Articles. Zoho Desk pulls up relevant articles on the ticket's content—so you can save ...
Subscriptions & Payments
Q1: What’s the difference between Subscription & TVOD? A: Subscription (SVOD): Unlimited access to content with monthly/annual plans. TVOD (Transactional): Pay-per-title using BulletCoins. Q2: How do I subscribe to BulletShorts Premium? A: Go to ...
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đź“ž Contact & Support
Q1: How can I contact the BulletShorts support team? A: You can reach us through the following channels: In-App: Go to Profile > Help & Feedback > Contact Us Email: Send your queries to support@bulletshorts.com Support Ticket: Use the "Raise a ...
General Account & App Usage
How do I register on Bullet? → Tap on "Sign Up" using your email or social login. No mobile number is mandatory unless required for purchases or contests. I'm unable to register. What should I do? → Ensure you're connected to the internet and using ...
BulletShorts Coins
Coins & Monetization Q1: What are BulletCoins? A: BulletCoins are the in-app virtual currency used to unlock premium content, participate in challenges, and redeem creator support features. Q2: How can I earn BulletCoins? A: Watch daily episodes ...
Contact & Escalation
How do I contact customer support directly? → Write to support@bulletshorts.com or access the Help Center inside the app. I need to escalate a support ticket. What are the next steps? → If unresolved within 72 hours, escalate via email to ...
Answering your first ticket.
Zoho Desk packs a bunch of features that are expressly there to help you respond to tickets smartly. The first of these, you've already discovered: Auto-Suggest Articles. Zoho Desk pulls up relevant articles on the ticket's content—so you can save ...