Popular Articles
BulletCoins & Transactions
How do I buy BulletCoins? → Tap the wallet icon, choose a coin pack, and complete the payment through available gateways (UPI, cards, wallets). I accidentally bought the wrong coin pack. Can I get a refund? → All purchases are final and ...
Bullet App – Coin Refund Policy
At Bullet, we aim to offer a transparent and user-friendly experience. Coins in the Bullet app are used to unlock premium content, features, and other experiences within the app. Please read our refund policy carefully before making any coin ...
BulletShorts Coins
Coins & Monetization Q1: What are BulletCoins? A: BulletCoins are the in-app virtual currency used to unlock premium content, participate in challenges, and redeem creator support features. Q2: How can I earn BulletCoins? A: Watch daily episodes ...
Answering your first ticket.
Zoho Desk packs a bunch of features that are expressly there to help you respond to tickets smartly. The first of these, you've already discovered: Auto-Suggest Articles. Zoho Desk pulls up relevant articles on the ticket's content—so you can save ...
Subscriptions & Payments
Q1: What’s the difference between Subscription & TVOD? A: Subscription (SVOD): Unlimited access to content with monthly/annual plans. TVOD (Transactional): Pay-per-title using BulletCoins. Q2: How do I subscribe to BulletShorts Premium? A: Go to ...
Recent Articles
Bullet App – Coin Refund Policy
At Bullet, we aim to offer a transparent and user-friendly experience. Coins in the Bullet app are used to unlock premium content, features, and other experiences within the app. Please read our refund policy carefully before making any coin ...
Contact & Escalation
How do I contact customer support directly? → Write to support@bulletshorts.com or access the Help Center inside the app. I need to escalate a support ticket. What are the next steps? → If unresolved within 72 hours, escalate via email to ...
For Creators & Talent
I’m a content creator. How do I collaborate with Bullet? → Join our creator network via this form and submit your pitch/sample reels. Is there a monetization model for creators? → Yes, we support creator tipping, performance-based bonuses, and shared ...
For Brands & Advertisers
I represent a brand. How do I advertise on Bullet? → Please email advertise@bulletshorts.com for advertising queries. What advertising options do you provide for brands? → We offer branded microdramas, interactive ad formats, influencer integrations, ...
Technical Support & Redressal
App crashed / isn’t opening. What can I do? → Please uninstall and reinstall the app. If the issue remains, email your device details to our support. How can I report a bug or share feedback? → Use the “Help & Feedback” option under settings or write ...